Qatar Airways has launched a new commercial policy to provide customers with maximum flexibility to suit their travel plans.
Passengers that have booked or will book flights for travel up to 30 June 2020
will be offered the flexibility to change their travel plans free of charge by
altering the dates of their booking or exchanging their ticket for a travel
voucher valid for one year. Both changes apply up to three days prior to
departure.
This commercial policy is designed to provide Qatar Airways
passengers with confidence and peace of mind when booking flights in light of
COVID-19 (Coronavirus) and its impact on global travel.
Qatar Airways Group Chief Executive, His Excellency Mr.
Akbar Al Bakar, said, "The safety, security and good health of our passengers
and employees is our highest priority. Although we maintain the very highest
standards of hygiene across all parts of the business, we recognise that some
passengers may wish to alter their existing travel plans. We hope this new
policy, alongside our robust hygiene practices and safety record, will allow
our passengers to travel with confidence."
As an airline, Qatar Airways maintains the highest possible
hygiene standards, which include the regular disinfection of aircraft, the use
of cleaning products recommended by the International Air Transport Association
(IATA) and the World Health Organization (WHO), and robust staff training.
In addition, Qatar Airways aircraft feature the most
advanced air filtration systems, equipped with industrial-size HEPA filters
that remove 99.97% of viral and bacterial contaminants from re-circulated air,
providing the most effective protection against infection. All the airlines
onboard linen and blankets are washed, dried and pressed at microbial lethal
temperatures, while its headsets are removed of ear foams and rigorously
sanitized after each flight. These items are then sealed into individual
packaging by staff wearing hygienic disposable gloves.
Terms & Conditions valid for the policy:
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