What to expect in future employees: Generation Z will not
only be tech savy but environmentally aware. The so-called Green Teens. Many
Millenials would rather have no job than a job they hate. They want to feel
valued, recognized, and to make a difference" says Vaibhav Garg Cluster
Director of Talent & Culture, AccorHotels, Maldives at the European Luxury
Hospitality Summit in Rovinj, Croatia on March 01 2017 while delivering his
presentation on the topic "Recruiting for Luxury : How to build a plan that
attracts top talent.
Speaking at the event Vaibhav emphasized on the trends in
the luxury segment and the paradigm shift in the workforce expectations and
dynamics. In his presentation he mentioned that one key trend driving the
future of luxury travel is the shift in values from the material to the
experiential rather than saving up to buy luxurious possessions, people are
choosing to spend their money on experiences. Curating something that appeals
to them on a specific, personal level that goes above a travellers "norms" is
key to the next chapter of luxury in hospitality. Its no longer enough to
understand what luxury means to a particular traveller its about knowing
what luxury means to that traveller right now.
As a key focus for the human resources in the hospitality
segment we need people (employees) who are sensitive to others needs, who are
passionate, and emotional. We cant just only look at their MBA degrees. The
present generation desires to maintain a work-life balance. Work is not their
life, its a part of their life. Besides this that there are few things in
hospitality that are not negotiable: you must be kind, you must be personable,
you must want to help, says Vaibhav Garg.
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