Secret Paradise Maldives has been awarded a Trip Advisor Certificate of Excellence for a fifth year running. Having earned a Certificate of Excellence every year for the past five years this has also qualified the Hulhumale based tour company for the Certificate of Excellence Hall of Fame.
The TripAdvisor awards celebrates excellence in hospitality and is given only to businesses that consistently achieve great reviews on TripAdvisor. Certificate of Excellence winners include accommodations, eateries and attractions located all over the world that have continually delivered a superior customer experience.
"Being awarded the TripAdvisor Certificate of Excellence for a fifth year running is a proud moment for the team at Secret Paradise and wed like to thank all of our past guests who took the time to complete a review on TripAdvisor," said Ruth Franklin, Co-Founder and Director at Secret Paradise. "Having worked in the public sector for over 30 years there is no greater seal of approval than being recognised by your guests. With the TripAdvisor Certificate of Excellence based on guest reviews, it is a remarkable vote of confidence to our business and our continued commitment to our guests Maldives experience.Secret
Paradise Maldives
Secret
Paradise remains the only tour company in the Maldives offering local island
tours with experienced and qualified guides.
Since 2012 Secret Paradise has provided a range of unique guided local island
multi tours and holidays as well as day tours and guesthouse accommodation
options. All combine the beauty of the Maldives, with activities and cultural
engagement.
Responsible Tourism plays a very large part of the business culture. They are
mindful of ensuring we promote local tourism in line with Maldivian culture and
beliefs and through education of both guests and locals we aim to protect the
environment and limit where ever possible any negative impact to local
life.
By staying in local island guest houses our guests are contributing to the
local economy and increasing local employment. The properties we partner are
run by local island families where everyone is instrumental in the day to day
running of the guest house.
Buying locally made souvenirs and eating local produce means that local farmers
and small businesses benefit. We recommend souvenir shops in Male that are off
the main tourist route, where guests have the opportunity to buy locally
crafted products as opposed to the imported souvenirs that are sold in standard
tourist souvenir shops.
We attend and support local art and craft exhibitions and share on social media
to create awareness to locals and guests alike.
We provide employment, good working conditions, a fair wage and performance
reviews for local employees. Our guides are all Maldivian and with the
exception of the Sales Director, our operations team are Maldivian. Not only
does this ensure our guests get a real insight to Maldivian life, our guides
achieve personal development through interaction with guests from different
cultures and backgrounds. They also have the opportunity to participate in tour
leader development programs available from our international partners.
Our guests travel the Maldives with one of our local guides who between them
have years of local knowledge and expertise to share. They are passionate in
sharing their countrys culture, history and tradition, as well as their own
personal experiences.
Our tours are designed so that guests not only experience the natural beauty and
participate in activities commonly associated with the Maldives but that they
have the opportunity to learn about its people and culture first hand.
Eco tourism and sustainable tourism has always been an integral part of our
philosophy and part of our mission statement. As we have grown we have looked
for opportunities where we can support local initiatives. We seek out ways to
open up channels to allow Maldives based organisations, NGOs, marine-life
charities the opportunity to interact with guests and in so doing increase
their exposure to a wider audience.
Our guests can become actively involved in conservation programs and learn how
they too can be responsible during their stay in the Maldives. We specifically
developed an island hopping tour that incorporated a mini volunteer program in
order that guests who wanted to contribute to the environment but did not have
the time available to get involved in a long stay volunteer program could still
get involved and enjoy a Maldives holiday.
All our guests participating in ocean based activities including swimming and
snorkelling are briefed using the Green Fins Guidelines on how to be
responsible in the water.
We regularly support clean up events, we launched #STRAWWARMV last year to
encourage our partners to ditch the straw which was very successful and last
week we pledged our support to #protectmaldivesseagrass
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